Help
How can we help?
Answers to common questions, and how to reach us.
My downloads
Saved in this browser only. On another device, use the link in your email.
Send my download links again
Enter the email you used at checkout. If we find an order for it, we’ll email your links from orders@getwallpacks.com. Nothing after a few minutes? Check your spam folder.
Contact
Include your order number if you have it (it’s on your Whop receipt; your download page shows a short order reference). For refunds, see the Refund Policy.
Questions
What's in a pack?
Painted wallpapers for desktop and phone. Old Money has 43 desktop and 16 phone wallpapers, Supercars 39 and 23, Hustle 45 and 17, Fine Art 54 and 24. Some also come in ultrawide (3440 × 1440) and iPad (2160 × 2160) sizes. Your download page lists every file.
How big are the files?
Sizes vary by file. Desktop files are 1376 to 5248 pixels wide: 107 of the 181 are 3840 pixels wide or more, and most of the others are 1672 × 941. Most phone files are 1170 × 2532, with some smaller and some larger. Each pack page lists its sizes.
Will they fit my screen?
Mostly. Your Mac, PC or phone scales the image to fill the screen, so some of the edges may be cropped, more on ultrawide monitors and very tall phones. Where an artwork comes in ultrawide or iPad sizes, use those. The 1672 × 941 desktop files look fine on a 1080p screen but softer on Retina, 4K and 5K displays. Desktop files aren't made for phones, so check how many phone wallpapers a pack has.
How do I pay?
By card, Apple Pay or Google Pay. Payments are processed by Whop, which emails your receipt. Any sales tax or VAT is shown at checkout. We never see your card details.
How do I get my files?
Your download page opens right after you pay, and we email you the link from orders@getwallpacks.com (Whop emails your payment receipt separately). Each pack has a desktop zip (with the ultrawide and iPad sizes) and a phone zip, or you can save single wallpapers straight to your phone. Live comes in three zip parts.
How long can I download them?
Your download page stays open for 12 months from purchase. Once you have the files, keep a copy on your computer or in your own cloud storage.
How do I set a wallpaper on my phone?
Save it from your download page first (on iPhone you can also open the phone zip in Files, tap the image, then Share > Save Image). iPhone: Settings > Wallpaper > Add New Wallpaper > Photos. Android: open it in Photos or Gallery, tap the menu, then Set as wallpaper.
What's in the Everything bundle?
All four packs plus two bonuses that aren't sold alone: Gold Edition (33 gold-toned desktop wallpapers) and Live (14 desktop video loops in MP4, set with a video wallpaper app). It's $24, instead of $36 for the four packs bought one by one.
Can I get a refund?
Yes, in most cases within 14 days, and any time in the 12 months for a broken or missing file. The Refund Policy has the details.
Can I share or sell the wallpapers?
No. Your licence covers personal use on your own devices. Please don't share, resell, re-upload or print the files, or use them in products.